Privacy Policy
This privacy policy describes how NovelHub Translate collects, uses, and protects your data when you use our web application and Chrome browser extension.
Introduction
NovelHub Translate (translate.novelhub.io) is an AI-powered translation platform for Chinese web novels. The service includes a web application and a Chrome browser extension. It is operated by the NovelHub Team.
Data We Collect
Account Information
When you create an account, we collect:
- Email address (for registration and login)
- Display name
- Profile image (optional, via OAuth providers)
- OAuth provider identifiers (Google, Discord, Twitter/X) if you choose to sign in with those services
Translation Data
When you use the translation service, we store:
- Novel metadata (title, author, source URL, cover image)
- Chapter text content imported from supported platforms
- Translation output generated by AI models
- Reading progress and bookmarks
- Custom terminology entries
Usage Data
We collect limited usage data to improve the service:
- Pages visited within the application
- Feature usage patterns
- Error logs (via Sentry for debugging)
Browser Extension Data
The Chrome extension requests host permissions for the following Chinese novel platforms.
| Platform | Domain | Status |
|---|---|---|
| JJWXC | www.jjwxc.net | ✅ Available |
| Qidian | www.qidian.com | ✅ Available |
| QDMM | www.qdmm.com | ✅ Available |
| Fanqie | fanqienovel.com | ✅ Available |
Data extracted from these sites (when supported):
- Novel metadata (title, author, cover)
- Chapter lists
- Chapter text content
Important: No data is collected from any other websites. The extension only activates on the supported platforms listed above.
Chrome Extension Permissions
The extension requests the following permissions:
API Permissions
| Permission | Purpose |
|---|---|
storage | Store user preferences and reading progress locally on your device |
activeTab | Read page content on the active tab to extract novel text for translation |
tabs | Detect when you navigate to a supported novel platform |
notifications | Notify you when background translations complete |
Host Permissions
| Domain | Purpose |
|---|---|
translate.novelhub.io/* | Connect to the NovelHub web application |
How We Use Your Data
We use the data we collect to:
- Provide AI-powered translation services
- Store your translation history and reading progress across devices
- Improve translation quality through terminology management
- Send transactional emails (email verification, password reset)
- Monitor application health and fix errors
We do not sell your data or use it for advertising purposes.
Data Storage and Security
Where Your Data Is Stored
- Primary servers: Hetzner datacenter in Ashburn, Virginia, USA
- Database: PostgreSQL with encrypted connections
- Cache: Redis for session management
- Media files: Cloudflare R2 (global CDN)
Security Measures
- All connections encrypted via TLS/HTTPS
- Passwords hashed using scrypt (via Better Auth)
- Session cookies set with httpOnly, secure, and SameSite=Lax flags
- Regular security updates and monitoring
Third-Party Services
We use the following third-party services:
| Service | Purpose | Data Shared |
|---|---|---|
| Sentry | Error tracking | Error logs, stack traces |
| Cloudflare R2 | File storage | Novel cover images |
| Cloudflare Pages | Web hosting | Static assets |
| Stripe | Payment processing | Email, subscription status |
| Resend | Transactional email | Email address |
| Google OAuth | Authentication | Email, name, profile image |
| Discord OAuth | Authentication | Email, name, avatar |
| Twitter/X OAuth | Authentication | Email, name, profile image |
We do not use Google Analytics, Facebook Pixel, or any other advertising or tracking services.
Data Retention
| Data Type | Retention Period |
|---|---|
| Account data | While your account is active |
| Translation data | While your account is active |
| Error logs | 90 days |
| Anonymized usage analytics | Indefinitely |
Account Deletion
When you delete your account:
- All personal data is scheduled for deletion
- All translations and associated data are removed
- Deletion is completed within 30 days
You can delete your account via Settings > Delete Account.
Your Rights
You have the following rights regarding your data:
- Access: View all your data in your account dashboard at any time
- Export: Download your translations in TXT or EPUB format (available on Pro plan)
- Deletion: Delete your account and all associated data via Settings
- Correction: Update your profile information at any time
Cookies and Sessions
We use cookies for authentication only:
- Type: Session cookies (httpOnly, secure, SameSite=Lax)
- Domain:
.novelhub.io(shared across subdomains) - Purpose: Keep you logged in
We do not use:
- Third-party advertising cookies
- Tracking cookies
- Google Analytics or similar services
Children's Privacy
NovelHub Translate is not intended for children under 13 years of age. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal data, please contact us and we will delete it.
Changes to This Policy
We may update this privacy policy from time to time. When we make material changes:
- We will notify you via email or in-app notification
- The "Last updated" date at the bottom of this page will change
- Continued use of the service after changes constitutes acceptance
We encourage you to review this policy periodically.
Contact Us
If you have questions about this privacy policy or our data practices:
- Email: support@novelhub.io
- Website: https://translate.novelhub.io
Last updated: March 14, 2026